Automated Attendant
An auto-attendant is the recorded message that answers your phones and instructs callers how to reach the person or department they are looking for. The caller uses their telephone keypad to choose who they need to speak to e.g "For support press 1, for sales press 2." Automated Attendant can prove to be beneficial if your company receives a high volume of inbound calls as it can reduce disruptions to your staff carrying out their duties.
PDF KX-TVM
